TELTONIKA product change notifications

Teltonika Networks stands for quality, innovation and customer focus. To ensure that its products meet the highest standards and meet the changing needs of users, the company regularly makes improvements. These changes can affect various aspects of a product – from the external design, to hardware updates, to optimising the contents of the packaging. To keep customers up to date, Teltonika Networks informs them of upcoming changes at an early stage and documents them comprehensively in the company’s own wiki under Product Change Notifications (PCN).

Why is product change important?

Technology is constantly evolving and companies need to remain flexible to keep up with the latest developments. Product changes can be made for a variety of reasons, including

• To improve performance and reliability: New hardware components or optimised designs can increase the functionality of a device.
• Reducing costs without compromising quality: More efficient production processes can make better use of resources and generate savings.
• Improve usability: Adjustments to the housing, connectivity or packaging can make it easier for the end user.
• Meeting regulatory requirements: In some cases, products need to be modified to meet new regulatory requirements.

Transparency through notification and documentation

Before changes are implemented, Teltonika Networks notifies affected customers by email. This ensures that organisations that rely on the products can adapt to new circumstances in a timely manner. In addition, all changes are documented in detail in the Product Change Notifications (PCN). This documentation is accessible via the Teltonika Networks Wiki and provides a transparent overview of all product changes.

What changes are recorded in PCNs?

PCNs contain information on:

• Appearance changes (e.g. case colour or shape changes)
• Hardware improvements (e.g. more powerful chips or revised board layouts)
• Changes to package contents (e.g. new power supplies or cables)

Important note: Changes to a product’s firmware are not included in the PCNs. Firmware updates are communicated separately and can be accessed via the appropriate support channels.

How can I find the PCNs for my device?

If you want to know if your device is affected by a product change, you can easily check on the Teltonika Networks Wiki. The latest PCNs can be found at the following link: Product Change Notifications.