RMA request

RMA request at INOVIS Live Automation AG – your fast way to return goods

Would you like to return defective or incorrectly delivered products? With the RMA request at INOVIS Live Automation AG, we offer you a simple, digital and transparent repair process. Our convenient online form allows you to submit your request in just a few steps – without any paperwork. Whether repair, replacement or credit note: We take care of your complaint efficiently. You can rely on our many years of experience in returns management and benefit from a fast process, clear communication and direct support.

Do you need technical support instead or do you have questions about a product? Then please use our support request form.

to the support request

Submit your RMA request now – for fast and smooth processing.

Contact information

Company *

Address and place

Name *

Email *

Phone *

Reference for repair (own RMA number)

Devices information

Devices designation *

Serial number *

Requested return (date)

Repair without cost estimate up to CHF

Error Description *

Upload a file

All items marked with * are mandatory fields.

Notice: For devices out of warranty or with no error (NDF), we will charge you 1 hour of work for the analysis and administration. This amount will be deducted when repairing or buying a new device.

Please take care that you’ll also send back the external power supply if possible.